Tag: Ekurhuleni’

Ekurhuleni News: How to Lodge a Claim for Damages

Residents whose electrical appliances are damaged due to an irregular power supply have a recourse to recover their loss.

This is done through a public liability claim.

Claims can be lodged when a member of the public suffers loss or damages attributable to an act of neglect or omission on the side of Council or any of its employees.

In an event where the damage to an electrical appliance belonging to the customer occurs as a result of the customers fault, the City will not be held liable and as such it will not pay out any claims.

When claiming for damage or loss of an electrical appliance, the following procedure must be followed:

  • Submit a claim in writing to the Risk Management Division – these claim forms are available from all customer care centres;
  • Substantiate the claim (ie grounds on which claim is based) by submitting a detailed affidavit of the events that resulted in the loss or damage;
  • Supply insurance details or an original sworn affidavit that there is no insurance covering this loss or damage;
  • Provide detailed quotations for the repair and/or replacement of the property so that the quantum of the loss can be determined.
  • Once the claim is submitted, the relevant must complete and submit a Risk Management Public Liability Claim form within 24-hours (48 hours over weekend).

The contact details of the City’s energy department claims technician are as follows:

Simphiwe Khumalo on 011 999 6549

Email:Khumalo@ekurhuleni.gov.za

 

Photo Credit : Unsplash

 

Ekurhuleni News: Consol Glass cancels R1.5bn manufacturing plant due to the alcohol ban

Consol Glass has indefinitely suspended construction of a new R1.5 billion glass manufacturing plant in Ekurhuleni, Gauteng due to the reduction of the demand for glass products driven by the Covid-19 pandemic and government’s actions to slow its spread, including bans on the sale of alcohol and restrictions on all on-premise consumption in the restaurant and hospitality industry.

The legal alcoholic beverages industry accounts for about 85% of sales in the glass packaging industry.

On-premise consumption comprises around 55% of alcohol consumption volumes, and will be prohibited until level 2 of the lockdown.

The combined effect of Covid-19, the current alcohol ban, ongoing restrictions on on-premise consumption, and lost compound growth will see the South African glass industry decline by an estimated 15% over the next 12 months.

The R1.5 billion project – which had commenced  construction in Nigel, southeast of Johannesburg – would have added 130 000 tons of glass production to Consol Glass’s capacity and would have repatriated imports of glass for Coca-Cola, Heineken and ABInbev.

It was anticipated to create 120 direct jobs, and approximately 2 600 additional employment opportunities across the value chain, from waste pickers to truck drivers, CNC machine operators, glass machine operators, fitters, electricians and additional senior managers.

The expansion would have doubled the capacity of Consol Glass’s existing Nigel factory, and would have required additional locally sourced raw materials including silica, lime, feldspar and cullet (recycled glass) and was expected to support new investments in the mining industry.

 This announcement also means that Africa’s largest mould-manufacturing company, Ross Moulds, based in Wadeville, will halt its capacity expansion programme, which would have seen the company expand its highly skilled workforce by 25%.

In addition, R800 million approved to rebuild and maintain Consol’s current furnace capacity and footprint in SA is on hold pending clarity on market demand. The ongoing ban of alcohol sales and restrictions of on-premise consumption results in massive future demand issues and lost confidence in these markets recovering.

The cancellation of the Nigel project comes on the back of the recent announcement by Heineken that it has cancelled the construction of a R6 billion brewery near Dube TradePort in KwaZulu-Natal, and by South African Breweries that the business has cancelled R2.5 billion in investments for 2020 and are reviewing another R2.5 billion for 2021.

Mike Arnold, CEO of Consol Glass, said: “It is clearly a tremendous disappointment and a considerable loss to South African industrial capacity. It was a difficult decision to make, but unavoidable given the significant impact of the pandemic and the second ban on alcohol sales in South Africa. Had there been no alcohol ban, as in most other countries around the world who have dealt with the impact of the pandemic, our models indicate that demand would have reduced only slightly. In that instance, the glass industry would still have been short of capacity and the Nigel expansion would definitely have still been required. As it is, however, the second alcohol ban has not only reduced consumption in the short term, it has created massive uncertainty going forward. With no clear time frame on when the industry will be permitted to return to trade, confidence in the market returning to normal in the future has been severely compromised.”

The first alcohol ban resulted in losses of R1.5 billion to the glass packaging industry, and if the second ban continues without clarity on its duration, it will place at risk 25 000 direct jobs and hundreds of thousands of indirect jobs in the industry’s supply chain.

Consol Glass, alongside other glass packaging industry players, is urgently lobbying for government to provide certainty around the duration of the second alcohol ban to enable the industry to put in place appropriate measures that will protect assets, preserve jobs and safeguard livelihoods that are dependent on the industry.

EKURHULENI NEWS: THOKOZA POWER UPDATE

It has been three weeks since the transformer at Thokoza substation was on fire leaving customers connected to it without electricity.

“The City of Ekurhuleni has been working around the clock to restore power and repair damaged equipment at the substation. “

“As from Monday, 27 July, the 20 MVA transformer is undergoing a number of load tests over a 24-hour period. One set of 6.6 kV side panels is also complete and tested. In addition cables have been laid and are part of testing with the transformer.”

 

“Restoration of customers will happen in stages. Priority is given to all areas that have been normalised – this is where bypassed meters have been removed and new prepaid meters installed.”

Ekurhuleni: Bedfordview Motor Licensing Closes After COVID-19 Case

The Bedfordview motor vehicle licensing offices closed after four of staff members tested positive for Covid-19.

This temporary closure allows for the City to conduct the standard operation procedure of disinfecting the building for the safety of clients and employees.

While the offices remain closed, the Drive-Thru facility remains fully operational for renewal of vehicle licences.

Mamokete Mojalefa, Manager for Bedfordview office, said motorist and residents who wish to pay for municipal services in Bedfordview are advised to please make use of the Germiston or Edenvale offices.

 

 

Ekurhuleni: Power Outages

The City’s Energy Department requests customers to please be patient during this lockdown period as the City deals with the COVID-19 pandemic, which is affecting operations as more staff test positive and some go in to quarantine.

This results in delays in attending and resolving complaints as the department continues to work on skeleton staff. Customers are urged log calls with the call centre and receive reference numbers.

Street light repairs are not prioritised at this stage as all resources are directed to assist with power outages.

Efforts will be made to shorten restoration times, but the department does not rule out the possibility of shutting down depots for a period of time should the need arise due to COVID-19 challenges.

Calls can be logged with the call centre through:

 

My CoE App

Twitter: @CoE_Call_Centre

Emails:

Call: 0860 543 000

Ekurhuleni: Bus Services suspended in Germiston.

Ekurhuleni Bus Services (EBS) has suspended all Germiston operations until further notice.

This follows after a staff member tested positive for COVID-19 and is in quarantine. All drivers and support staff who were in contact with the infected member are being tested, and will be quarantined depending on their status.

Services will only resume once the staff complement is sufficient to operate the service again.

The City apologises for the inconvenience and thank you for your understanding.

Ekurhuleni: Call centre closed

The Ekurhuleni metro’s call centre has been closed due to a reported Covid-19 case to allow for deep cleaning and disinfection.

The metro’s spokesperson Themba Gadebe said in light of this, the metro’s guidelines on Covid-19 management cases, including screening and testing, will apply accordingly.

While the call centre is closed, service related issues may be reported through the following channels:

  • My Ekurhuleni App
  • The Ekurhuleni social media accounts
  • Email call.centre@ekurhuleni.gov.za
Ekurhuleni Mayor, Mzwandile Masina in hot water over his tweet!

Ekurhuleni: Officials in the Office of the Executive Mayor Test Positive

Seven staff members in the Office of the Executive Mayor have tested positive for Covid-19.

The seven confirmed cases include the following senior officials;

  • A Member of the Mayoral Committee,
  • The Head of Department, and the
  • Spokesperson to the Executive Mayor.

All staff in the Office of the Executive Mayor tested for the COVID-19 virus on 9 July.

The Executive Mayor of the City of Ekurhuleni, Cllr Mzwandile Masina’s results returned negative.

As a precautionary measure, the office will be closed for decontamination and deep cleaning.

The Executive Mayor will be attending to all council business via virtual meeting platforms until further notice.

Source: Office of the Executive Mayor

Ekurhuleni: Work Under Way to Repair Thokoza Substation

The City of Ekurhuleni is working around the clock to restore power to areas in Thokoza that have experienced power outages due to a substation fire that happened on Monday, 6 July. The substation exploded due to possible overload affecting Thokoza Extensions 1 and 2, Everest, Unit F, Thokoza Gardens, Time housing, and Phola Park and Extensions.

City officials are on site to investigate the cause of the fire, and to prepare for restoration of power to the affected areas.

The City of Ekurhuleni has budgeted about R46 million for the Thokoza Electricity Infrastructure Programme to upgrade substations; network enhancement; metering and the provision and maintenance of streetlights and the electrification of informal settlements in the area.

This is in response to power interruptions in Thokoza and Phola Park largely due to supply overload

The City appeals to residents to use electricity sparingly by switching off non-essential appliances during peak hours.

Ekurhuleni: Disconnects illegal electricity at informal settlements.

Ekurhuleni metro has declared war against ongoing illegal electricity connections at informal settlements in the district.

This comes after business owners, schools and paying customers expressed their frustration with unplanned power outages.

Paying residents in Berton Park and Witfield in Boksburg have been subjected to recurring power cuts since the start of winter owing to illegal connections at nearby informal settlements.

Berton Park resident Stanley Maile told The Star, “Angelo informal settlement and our area are divided by a street. During peak hour when the grid is overloaded it trips. I feel that it’s not fair. Why can’t the municipality sort out their issues with the non-paying residents? We don’t mind if load shedding is implemented for everyone, but this is just unacceptable.”

Ekurhuleni metro spokesperson Themba Gadebe said metro police have been involved in a series of raids across various informal settlements, where they have attended to illegal connections.

Gadebe pleaded with affected parties to co-operate with the city as they continue to seek solutions.

Another resident who wanted to remain anonymous questioned the municipality’s action plan, indicating that the raids should have taken place a while back.

“This has been an ongoing issue. I don’t understand why the municipality is only acting now and we don’t know if they will be consistent or not,” she said.

The municipality’s intervention includes a task team of mayoral committee members which has been established to work alongside engineers in identifying potential hotspots in the area and providing the mayor’s office with a report on the measures to be taken.

 

Source:IOL / The Star

Photo Credit: Jacques Naude/African News Agency(ANA)

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