News: Capitec Clients hit by a double deduction.

News: Capitec Clients hit by a double deduction.

Capitec confirmed on Friday morning that some of its clients were hit by a double deduction from their bank accounts on the same transaction.

Clients who used another, as-yet unnamed bank’s card machines, have seen amounts go off twice in the early hours of Friday morning.

“We are aware that there is a technical issue between us and another bank that has caused Capitec clients who transacted on this bank’s card machines to be double deducted.”

“Our IT team is working to rectify the issue and the transactions will be reversed speedily within the next 24 hours,” the bank said in a statement.

According to Business Insider, the bank did not say how many clients were affected, but they are due to receive an SMS notification from Capitec.

A Capitec spokesperson declined to name the other bank.

 


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