Tech giant Google on Tuesday said it has resolved the issue with WebView that caused some apps on Android to crash for users globally including in India. Earlier today, many Android smartphone users globally, including in India, faced problems with certain apps on their Android devices.
“We have resolved the issue with WebView that caused some apps on Android to crash for some users. Updating Android System WebView and Google Chrome via Google Play should now resolve the issue,” a Google spokesperson said in a statement.
“We’re aware of a problem with Gmail affecting a significant subset of users. The affected users are unable to access Gmail. We will provide an update, detailing when we expect to resolve the problem,” the news agency IANS quoted. “Affected users can use the desktop Gmail Web interface instead of the Gmail Android app,” the company said .
According to the report, Samsung also acknowledged the issue and suggested a solution. “Please remove the WebView Update and then restart the phone,” Samsung tweeted from its US support Twitter account. The issue is apparently owing to a system component called Android System WebView that lets Android apps display web content.
Affected users reported that the Gmail app on Android crashed. “Here are the steps: Go settings > apps > tap the three dots in the top right corner > show system apps > search for Android System WebView > select Uninstall updates,” Samsung posted.
Earlier on Friday, Social media platforms WhatsApp and Instagram suffered a major outage, but the services resumed after some time.
Many WhatsApp users reported inability to send and receive messages, while Instagram too was down during the period. Independent tracking portal Downdetector showed a spike in the outage reported by users of both WhatsApp and Instagram.
The Facebook-owned platforms later said the “technical issue” had been resolved.