The City of Ekurhuleni has outlined a list of measures to continue providing essential services during the lockdown declared by President Cyril Ramaphosa on Monday, 23 March 2020.

The measures are to ensure that all basic and essential services are provided to the residents, including services to informal settlements, such as healthcare services, waste removal, provision of electricity as well as water and sanitation:



•             All clinics will remain operational and will be working in collaboration with Gauteng Provincial Health Department.

•             The following healthcare sites have been identified for quarantine of COVID-19 cases, namely Nokuthela Ngwenya Community Health Centre, Old Natalspruit Hospital and Old Thokoza Fire Station.

•             Six teams from City of Ekurhuleni and Gauteng Department of Health (GDoH) are activated to do contact tracing. Each team consists of environmental health practitioners, doctors, professional nurses, surveillance officers and health promoters.

•             All early childhood development centres have been closed.



Only non-essential staff within the Energy Department are released during this period.


Customer Care Centre and Finance

The customer care centres and finance offices will be operational with a skeleton staff.


Environment and Waste Management

•             Waste collection services will continue according to the approved schedule.

•             Transfer stations and mini disposal sites will be closed as from 25 March 2020 to afford the service providers the opportunity to clear waste within the facilities to avoid rodents. Residents may not use the transfer stations.

•             Officials responsible for environmental compliance and enforcement will be on standby to respond to environmental incidents.

•             Officials responsible for snake catching will be on standby to respond to snake call outs.

•             Clean city programme will be affected by the lockdown.




Four nurseries will have a total of four employees on duty, for plant maintenance.




•             The City of Ekurhuleni will endeavour to spread the bookings within seven days of the week. i.e There are bookings that will be approved on weekdays to avoid weekend congestions.


•             Furthermore, grave will be allocated in scattered manner to avoid congestions of different processions.


•             Each funeral procession is expected to run for not more than an hour.


•             The burial bookings will only be accommodated between 10:00 and 15:30 for both weekdays and weekends.


•             Twenty (20) active Cemeteries will have a total of 30 employees on duty for burials only, no operations and unveilings.


Recreational services


All Sports, Recreation, Arts and Culture (SRAC) facilities will be closed (swimming pools, halls and recreation facilities, libraries) and refunds for booked venues will be processed by finance office.


All SRAC events will be cancelled.


Disaster and Emergency Management Services

•             Fire and Ambulance Services personnel, call centre agents, and all support and essential staff are working during this period.

•             EMPD (Metro Police) as well as security services will be operational during this period.



Only non-essential staff are released during this period.


Water and sanitation

•             Water Sanitation will continue with quality testing of water as well as discharge quality controls within the city.

•             Maintenance contractors for water will be working as well as depots supplying materials for the department.




All licensing offices will be closed during the lockdown period.


Real Estate


The City has waived rental payments for tenants using council properties whose entities do not fall under essential services.  The City deems it unfair to collect rent because these businesses will not yield any income for the duration of the lockdown.

The City will continue to coordinate its lockdown interventions through the established Joint Operations Centre (JOC).





Trending News

More News

About Tame Times

Tame Communications (known as tameTIMES) was established in 1997. This long-established popular community title includes the key shopping centres:  Alberton City, Mall...

Get in Touch