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Domestic Air Travel Rules for Level 3

Domestic Air Travel Rules for Level 3

Limited domestic air travel for business purposes will be allowed, subject to restrictions on the number of flights per day and authorisation based on the reason for travel. The resumption of domestic flights will be rolled out in three phases.

Commercial aircraft movement will be allowed from these airports during each phase:

Phase 1

  • OR Tambo International Airport
  • Cape Town International Airport
  • King Shaka International Airport, and
  • Lanseria International Airport

Phase 2

  • Kruger Mpumalanga International Airport
  • Polokwane International Airport
  • Bram Fischer Airport

Phase 3

  • Kimberley Airport
  • Upington Airport
  • East London Airport
  • Umtata Airport
  • Port Elizabeth Airport


  • Limited domestic air travel also means that flights will only be allowed to depart and land at selected airports in a phased manner.
  • Only passengers will be allowed inside the terminal buildings.
  • Therefore, no accompanying members of the public will be allowed inside the terminal buildings.
  • Temperature screening will be conducted at the terminal building entrances, before any passenger is allowed entry.
  • No passengers will be allowed inside the terminal buildings without masks.
  • ACSA will ensure effectiveness of the sanitization process before entering the terminal buildings, which may result in the number of entrances being reduced.
  • All the airports will have markings on the floor for social distancing of 1.5 metres. This will be applicable at check-in counters, security checkpoints and airport lounges.
  • All airline check-in agents will wear face shields and the counters will be installed with protective screens. Check-in counters will also be frequently sanitised
  • All airport personnel will wear masks. Passengers are encouraged to use self-check-in to avoid queues at the airport.
  • At boarding gates, boarding will be staggered and prioritized in terms of the number of passengers to board.
  • Sectional boarding will be implemented to avoid unnecessary contact inside the aircraft.
  • Inside the cabin, full capacity will be allowed.
  • It must be noted that the risk of COVID-19 infection on board a commercial passenger airliner is lower than in many other confined spaces

The following measures will apply inside the cabin of the aircraft:

  • no catering will be allowed;
  • no magazines on board;
  • The last row will be reserved for isolation of suspected cases.
  • All aircrafts must be disinfected before entering into service and after each flight;

Upon Arriving at the airport:

  • Passengers must use drop-and-go facilities or public transport as only passengers will be allowed into the terminal
  • Limited parkade options will be available. These are signposted at each airport.
  • Meeters and greeters will not be allowed in the terminal building.
  • Baggage wrapping is now compulsory for all check-in luggage for hygiene reasons.

Airport entrances and access control

  • A number of access points have been closed at each airport. Please visit the Airports Company website for details on which access points and terminal entrance points should be used.
  • Access to terminal buildings will therefore be restricted
  • Physical distancing rules will apply at the terminal entrance.
  • Masks are compulsory from entry to the airport all the way through a flight and out of the destination airport
  • Port Health will conduct screening checks at entrances.
  • Passengers must produce their business travel permission letters at the entrance.
  • It is the passenger’s responsibility to ensure that they have the necessary permission letter before they book a flight.

Check-in process

  • Passengers should check in online before going to the airport.
  • Online check in can be done at the screens in the terminal building.
  • A limited number of check-in counters will be open and physical distancing rules will apply in these queues.
  • Using a check-in counter will take longer.

Security checkpoint process

  • Passengers will scan their own paper-based or mobile device-based boarding pass to the scanner at the security checkpoint.
  • Passengers should remove any metal and electronic items from their person before entering the security queue. This includes mobile devices, watches, jewellery, wallets, keys and so on
  • These items must be placed in the tray at the security scanner.
  • This process will minimise the need for security officers to conduct physical pat downs at the checkpoint.

Boarding the aircraft

  • Physical distancing rules apply for queues to board an aircraft.
  • Passengers must scan their own boarding pass at the boarding gate.
  • Boarding will be done in a controlled manner with passengers travelling in the rear seats of the aircraft boarding first. Passengers with tickets for Row A, for example, will board last.
  • Masks must be worn for the duration of the flight.

Disembarking from an aircraft

  • Masks must continue to be used when disembarking and moving towards the baggage carousels.
  • Physical distancing rules will apply at the baggage carousels.
  • Crowding close to the baggage carousels will not be permitted.

Issued by GCIS on behalf of the Department of Transport

03 June 2020




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