Comair confirms options for holders of unused reservations: Johannesburg, 22 May 2020; Comair and its business rescue practitioners have confirmed the options for customers, companies and travel agents or groups holding unused reservations.
Persons who have purchased a kulula.com or British Airways (operated by Comair) flight ticket for a departure between 14 March and 31 October 2020 with a ticket number starting with 161, should complete and submit the Customer Election Form available on https://www.comair.co.za/business-rescue, by 17 June 2020.
Where no election is received by the 17th of June, the value of the booking will remain valid until 31 October 2021 and can be used to make a future flight booking with Comair, subject to availability and difference in rates, fares and/or taxes.
Persons who have purchased a kulula.com or British Airways (operated by Comair) ticket for a departure between 14 March and 31 October 2020 from a third party (i.e. a ticket which does NOT start with 161) should direct their queries to the travel agent, British Airways or the airline partner from whom the ticket was initially booked. A list of contact details for Comair’s travel and airline partners is available on the Company’s website; https://www.comair.co.za/business-rescue.
Where an Emirates, Qantas or British Airways International ticket or a hotel booking was purchased with Vitality or a hotel booking with or without extras (such as airport transfers and experiences) was purchased on kulula.com, mtbeds or kulula Holidays, and any of these bookings were cancelled with a refund requested, customers should expect further communication in due course.
Visit www.comair.co.za for more information regarding the business rescue proceedings, including all statutory notices.